Do you have a contractual dispute?
Problems passing inspections? Is your inspector upset?
Is your project bothering your neighbors?
Does your contractor’s work not meet your expectations?
Have you noticed defective materials?
Is your contractor failing to meet timelines and deadlines?
Did your contractor stop work or abandon your job?
Has there been damage to your property?
Are you having theft or security issues?
Are you having payment disputes?
Does your contractor have licensing issues or unlicensed subs?
Problems with the scope of work?
Change order issues? Cost Overruns?
Are you a senior being scammed or taken advantage of?
Have you run out of money for your project budget?
Every contractor will face difficult clients at some point. Beyond stressing you out, working with a tough client has other unwanted side effects, including:
Profit loss
Client service delays
Dinged reputation
Health-impacting stress
Business closure
Bankruptcy
Fortunately, there are several red flags that can indicate if someone might turn into a problem client during the project. When someone displays one or more red flags, consider passing on the job or charging a premium price to make the inevitable hassles worth your time.
Some of those red flags include:
Arrogance….the know it all type clients
Anxiety…horror stories of contractors past
Extreme haggling…a dollar here and a dollar there
Dishonesty….ignoring permits and standards
Incessant nagging…the never ending contract revisions
Indecisiveness…difficult to figure out what they want
We can help you make choices and resolve things to your mutual satisfaction.
We are a consortium of experienced and licensed building, legal, and inspection professionals who know how to resolve and mediate problems with contractors, clients and their work.
All the issues noted above are very common things that arise during a project.
There are a myriad of remedies but the ultimate goal is to get your problem resolved and your project completed to your satisfaction.
We help our clients how to plan, decide and act on resolving them.
Sometimes it means filing claims and law suits. Sometimes its just reasoning and listening.
Sometimes we facilitate a complete change to a new contractor who we can help you find, hire and manage the transition. Sometimes we recommend contractors just wrap up with unreasonable clients and help them do that.
Most often bringing in an impartial mediating party who has experience on both sides of the desk, your issue can be resolved without major expense, delays, and impacts on your project.
We know how to lay out in black and white terms what each party faces and the impacts of not resolving problems or what could happen?
THE GEM STATE GROUP OF COMPANIES